How To Install Ssl Certificate Private Key Windows
Purpose:Recovering a missing individual key in IIS environment.
For Microsoft II8
(Leap to the solution)
Crusade:
Entrust SSL certificates do not include a private key. The private central resides on the server that generated the Certificate Signing Asking (CSR). When installed correctly, the Server Certificate volition match up with the individual key as displayed beneath:
If the private key is missing, the circled message indicating a good correspondence with private key volition be missing as shown here:
A missing private key could mean:
- The certificate is not being installed on the aforementioned server that generated the CSR.
- The pending request was deleted from IIS.
- The certificate was installed through the Certificate Import Sorcerer rather than through IIS.
In this technote we exercise not discuss how to determine the reason the private key is missing. Select the link corresponding to each reason listed above for more information.
At that place's a video for this guide. Watch the video hither.
Use the following steps to add the Certificates snap-in:
1. Click Get-go, and and then search for Run.
2. Type in mmc and click OK.
iii. From the File menu, choose Add/Remove Snap-in.
iv. Select Certificates and and then Add.
v. Cull the Computer account selection and click Side by side.
half-dozen. Select Local Reckoner and and then click Finish.
vii. Click Close, and so click OK. The snap-in for Certificates (Local Computer) appears in the console.
Use the post-obit steps to import your Server Certificate into the Personal certificate shop. If the Server Certificate has already been imported into the Personal store, you may skip this step.
From the MMC console opened in the higher up steps:
1. Aggrandize the Certificates (Local Reckoner) tree in the left preview panel.
two. Right-click Personal and select All Tasks > Import.
3. The Certificate Import Sorcerer appears. Click Next.
four. Browse to the location of your Server Document file and click Next.
v. Select Identify all certificates in the following store and click Next.
vi. Click Finish to complete the Certificate Import Sorcerer.
7. A dialog box appears indicating the import was successful. Click OK.
Employ the following steps to recover your individual fundamental using the certutil command.
1. Locate your Server Certificate file past opening Microsoft Internet Information Services Managing director, then on the correct side select Tools > Internet Data Services (IIS) Manager.
2. Once in IIS Managing director, select your server, and so on the right side, Server Certificates. You will see all certificates currently on that server. Scroll over the certificate yous are trying to install, right click, then select View.
three. There, you can view the certificate information. Every bit you can run across, in that location is no indication of a adept correspondence with the private key.
four. Click the Details tab. Write down the serial number of the certificate.
5. We volition need to recover the private key using a command prompt. In order to recover the key, we must exercise so using control prompt as an ambassador. To do then, slick Start, then on then open all App. Nether Windows System, detect Command Prompt. Right click Control prompt and then Run every bit administrator. Confirm the activity and continue.
6. Brand certain you lot are on the right directory in command prompt.
e.g., if your server directory is "c:/users/srv2012_r2_std_x64", on the command line type "cd c:/users/srv2012_r2_std_x64". Note that "cd" is the command used to change directories in command prompt.
seven. Now that we are in the right place, enter the post-obit command at the prompt: certutil –repairstore my <serial number>where <serial number> is the serial number obtained in Pace 2 with spaces removed.
8. If Windows is able to recover the private key, you run across the message:
CertUtil: -repairstore command completed successfully.
If your individual key was recovered successfully, your Server Certificate installation is complete.
If the private key was not recovered successfully, you will need to generate a new Certificate Signing Request and submit it to Entrust to have your certificate re-issued, or re-result the certificate using your ECS Enterprise account.
Check that your Certificate has been successfully installed by testing it on theEntrust SSL Install Checker .
If yous have any questions or concerns please contact the Entrust Document Services Back up department for further assist:
Hours of Operation:
Sun 8:00 PM ET to Fri viii:00 PM ET
North America (cost costless): 1-866-267-9297
Outside Due north America: 1-613-270-2680 (or see the list below)
NOTE:Information technology is very important that international callers dial the UITF format exactly as indicated. Do not dial an extra "1" earlier the "800" or your call will not be accepted as an UITF toll free call.
| State | Number |
| Australia | 0011 - 800-3687-7863 1-800-767-513 |
| Austria | 00 - 800-3687-7863 |
| Belgium | 00 - 800-3687-7863 |
| Denmark | 00 - 800-3687-7863 |
| Republic of finland | 990 - 800-3687-7863 (Telecom Finland) |
| France | 00 - 800-3687-7863 |
| Deutschland | 00 - 800-3687-7863 |
| Hong Kong | 001 - 800-3687-7863 (Voice) |
| Ireland | 00 - 800-3687-7863 |
| Israel | 014 - 800-3687-7863 |
| Italy | 00 - 800-3687-7863 |
| Japan | 001 - 800-3687-7863 (KDD) |
| Korea | 001 - 800-3687-7863 (Korea Telecom) |
| Malaysia | 00 - 800-3687-7863 |
| Netherlands | 00 - 800-3687-7863 |
| New Zealand | 00 - 800-3687-7863 0800-4413101 |
| Norway | 00 - 800-3687-7863 |
| Singapore | 001 - 800-3687-7863 |
| Spain | 00 - 800-3687-7863 |
| Sweden | 00 - 800-3687-7863 (Telia) |
| Switzerland | 00 - 800-3687-7863 |
| Taiwan | 00 - 800-3687-7863 |
| United Kingdom | 00 - 800-3687-7863 |
Source: https://www.entrust.com/knowledgebase/ssl/what-are-the-steps-to-recover-the-private-key-of-an-ssl-certificate-in-an-iis-environment
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